First: identify the exact product in your home
The fastest way to reduce confusion is to capture the packaging details before you toss anything out or forget where it came from.
Quick move (2 minutes): take photos of (1) the front of the package, (2) the back with any ingredient/allergen statements, and (3) any best-by/lot/date codes if present.
What to check (the 60‑second checklist)
- Exact product name (as printed on the label)
- Brand (French Broad Chocolate)
- Package size and any variant/flavor wording
- Where you bought it (store name, city/state if relevant)
- Purchase date (approximate is fine)
- Any lot/date/batch codes printed on the package (if any)
What to document (so you can actually resolve it)
For refunds, replacements, and follow-ups
- Receipt photo, order number, or card transaction screenshot (if you have it)
- Who you contacted and when (store, manufacturer)
- Any instructions you were given (keep it factual, quote if possible)
For household safety and handoffs
- Who in your household avoids walnuts (or other tree nuts)
- Where the product was stored (pantry, fridge, office snack drawer, etc.)
- Who else may have eaten it (kids, guests, caregivers)
Safety note (non‑medical): follow the official FDA recall notice for the current guidance on what to do with the product. If someone may be having a severe allergic reaction, use local emergency resources.
How Jabbit helps with recall chaos
- One timeline for photos, notes, receipts, and follow‑up reminders.
- Cleaner caregiver handoffs (what was purchased, where it went, and what changed).
- Less “did we already call?” with a simple contact log.